Convergys Recruits Desktop Engineer

Desktop Engineer 

       
Experience :  0 - 1 Years 

Location :   Delhi/NCR

Education :  UG - Any Graduate - Any Specialization
 
PG - Post Graduation Not Required

Industry Type :  IT-Hardware & Networking

Functional Area :  IT-Support, Telecom, Hardware 
 
Job Description

- Taking internal calls and doing basic troubleshooting in terms of connections and boot process with Remote Troubleshooting

- Assist all end users with general computer operation and desktop application software questions and problems

- Receive; analyze; monitor and resolve PC; telephone; and network problems 

- Responsible for appropriately staging, dispatching, and escalating problem related issues to technical specialist 

Desired Candidate Profile

- The candidate should be a graduate

- Good oral and written communication skills

- Willing to work in night shifts

- Should have done a computer course

Keywords :  Desktop Engineer, Technical Support Officer, TSO

If you meet the above mentioned criteria, apply online

click here

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