Wipro Entry Level Walkin May 1-2
Experience : 0 - 2 Years
Location : Pune
Education : UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A -
Management,B.Com - Commerce,B.Ed - Education,B.Pharma - Pharmacy,B.Sc - Any
Specialization,BCA - Computers,BDS - Dentistry,BHM - Hotel Management,BVSC -
Veterinary Science,LLB - Law,MBBS - Medicine
PG - Post Graduation Not Required
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
Answer queries on service turn on, service turn offs, transfer of service, billing inquiries, meter relocation, general query etc and access Customer’s support needs and handle/route accordingly
Use knowledge acquired during training and prior experience to resolve issues
Identify and provide input on unique or recurring customer problems
Ensure proper escalation procedures
Ensure adherence to rules to resolve query
Desired Candidate Profile
Age: 18 to 45 yrs
Education : Undergraduates
Non Engineering Graduates
Experience : 6 months to 2 years experience in utility&energy / telecom / F&A / customer service
Working knowledge of PCs
Good typing skills
Excellent spoken English and written communication skills
No Regional Accent
Ability to verbalize thoughts
Correct construction of sentences and Grammatically correct English
Excellent listening skills
Team player
Good analytical skills
Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:
Wipro BPO (Monday to Friday)
Venue
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057
Wipro BPO (Monday to Saturday)
Venue
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Motor Finance
Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
CANDIDATES WHO HAVE APPLIED IN THE LAST 2 MONTHS NEED NOT APPLY
Keywords : CSA , CSE , CCA , CCE , CSO , CCO , call centre , BPO , night shifts ,
energy & utilities , wipro bpo , telecom , customer service , finance & accounting
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