Wipro Freshers Walkin May 12 - 16

 
Experience :  0 - 2 Years 

Location :   Pune

Education :  UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Ed - 
Education,B.Pharma - Pharmacy,B.Sc - Any Specialization,BCA - Computers,BDS - Dentistry,BHM - Hotel Management,BVSC - Veterinary Science,Diploma - Any Specialization,LLB - Law,MBBS - Medicine
 
PG - Post Graduation Not Required

Industry Type :  BPO/ITES /CRM/Transcription

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.
 
Job Description

Answer queries on service turn on, service turn offs, transfer of service, billing inquiries, meter relocation, general query etc and access Customer’s support needs and handle/route accordingly
Use knowledge acquired during training and prior experience to resolve issues
Identify and provide input on unique or recurring customer problems
Ensure proper escalation procedures
Ensure adherence to rules to resolve query 

Desired Candidate Profile

Age:18 to 45 yrs
Education :  UNDERGRADUATES/NON ENGINEERING GRADUATES
Experience :  6 months to 2 years in a similar industry or job.Exposure to energy and utilities

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:

Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Motor Finance

Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

Keywords :  CSA , CSE , CCA , CCE , CSO , CCO , call centre , BPO , night shifts , energy & utilities , wipro bpo , telecom , customer service , finance & accounting

If you meet the above mentioned criteria, apply online

click here

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