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Team Member – L1 Helpdesk Team

Job Description

Technical – Voice support – L1 Helpdesk

We are planning a mass recruitment for Technical Voice Support - L1 Helpdesk. The details of the job are as under.

In case you are interested in the below profile, kindly send your updated resume to [HIDDEN TEXT]

Details of the job:

Communication - Experience with US customers

Technical requirement - Knowledge about Desktop/Network  (No expertise is expected).

Knowledge about Retail shops and their equipments, if possible (e.g. POS terminal, Barcode Guns etc).

Majority support is between 3 pm IST till 9 am IST. So shifts are being managed between these timings.  Shifts timings - 3 pm till 11 pm, 6 pm till 4 am, 11pm till 9 am.

Company Name TATA Consultancy Services Ltd.

Location Mumbai

Experience 2 - 4 years

Key Skills Knowledge about Desktop/Network (No expertise is expected).

Category • Software, Hardware, EDP

• Call Centre, BPO, Customer Service

Role Technical Support Executive ( voice)

If you meet the above mentioned criteria, apply online

click here

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Topics: Mumbai, walkins-by-city

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